Accessibility at Koomal Dreaming
We’re committed to making our cultural experiences as inclusive and accessible as possible. Below is an overview of the facilities and support we provide to help all visitors enjoy a safe, welcoming, and meaningful connection to Wadandi Country.
Our experiences are designed to support a wide range of access needs, including:
- Visitors with low vision or blindness
- Visitors who are Deaf or hard of hearing
- Individuals with limited mobility or using wheelchairs/mobility scooters
- People with cognitive disabilities or on the Autism Spectrum
- Guests with food allergies or dietary restrictions
Ngilgi Cave
Please note: Ngilgi Cave is not accessible for wheelchairs or visitors unable to use steps. If you have limited mobility, please contact us to explore alternative accessible tour options.
getting around
- Designated accessible parking and a drop-off zone
- Level or ramped access from car park to entrance
- Clearly marked accessible entrances and kerb ramps
- Step-free walking tour routes available (please note: Ngilgi Cave contains steps and is not wheelchair accessible)
- Accessible public toilet with handrails and clear space for easy movement
- Seating and rest points along pathways and tour routes
- Wheelchair-accessible viewing and seating areas
- Reception seating available (no onsite bookings required)
- Quiet spaces for children and families, including those on the Autism Spectrum
- Accessibility guide available on our website
- Website and booking forms are screen reader-friendly and meet WCAG 2.0 standards
- Easy-to-read signage and plain English communication
- Guides are trained in clear speech and lip-reader-friendly communication
- Companion Card accepted
- Walking tours are flexible in pace to accommodate all guests
- Emergency plans are explained on arrival; guests requiring assistance are supported throughout
- Exclusive quiet/early access to tours is available (e.g. summer private cave tours)
- Unfortunately, due to national park regulations, service animals may be restricted in some areas
We’re here to help. If you have specific needs or would like to talk through your accessibility requirements, feel free to reach out before your visit.
Is Ngilgi Cave wheelchair accessible?
Unfortunately, Ngilgi Cave is not accessible for wheelchairs or guests who are unable to use steps. Please contact us to explore alternative experiences that may be more suitable.
Do you offer tours suitable for people with limited mobility?
Yes, we offer walking tours with flat, step-free paths and flexible pacing. Let us know your needs, and we’ll tailor the experience where possible.
Do you have accessible toilets and parking?
Yes, we provide accessible toilets with handrails and space for easy movement, as well as designated accessible parking and a drop-off zone.
Do you offer tours for guests who are blind or have low vision?
Yes. Our guides use descriptive storytelling and sensory elements such as sounds, textures, and smells to help bring the experience to life.
Can you accommodate sensory sensitivities or Autism Spectrum needs?
Yes. We provide a calm, supportive environment and can adjust the experience to suit individual needs. Quiet spaces and early-access private tours are also available.